6 I FLUID PIRTEK AUSTRALIA MAY 2018 PEOPLE FRANCHISE OF THE YEAR FRANCHISE OF THE YEAR Pirtek has honoured Graeme Tippet of Pirtek Wacol as its top achieving franchise for last financial year. In order to receive this award Pirtek Wacol led the network from a performance matrix covering sales, business development, quality control, administration, inventory management & centre presentation. Graeme credits his team for helping him maintain the high standard. “Our guys go over & above for our customers to ensure we support their requirements. “With a diverse industry base the team has to adjust quickly to their different demands and they are always looking for solutions to the challenges they face on a daily basis. “Customer satisfaction is key for us as a happy customer keeps coming back. There are always operational difficulties that can pop up but we work closely with the Pirtek National Support Office to find a solution quick smart. “Working as a team not only with the National Office & the team here at Wacol but also with other franchisees in the network provides us with hundreds of years of experience to fall back on. “The team has also concentrated on expanding the range of product that we keep on the shelf to provide a one stop solution & a quick response. “Thank you for all whom contributed to Wacol receiving this award and we look forward to continue our high level of service for our valued customer base.” FRANCHISE OF THE YEAR 2016/17 Winner - Wacol Runner Up • Welshpool State Winners • Singleton • Bendigo • Wacol • Welshpool WE RECOGNISE HIGH ACHIEVEMENT WITH FRANCHISE OF THE YEAR 2016/17 – PIRTEK WACOL, GRAEME TIPPET & TEAM. Finally...our Regional winners..... “We wish to congratulate the many people in our network whom strived to win this award,” said Stephen Dutton, CEO Pirtek Australia. “They make us very proud. The network is pivotal in keeping our customers operating 24 hours a day, 7 days a week. Great job.” Winner of the rounds & final receive awards & prizes.